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FAQs
For Travelers
1. What is Accessible Travel Planners, LLC?
Accessible Travel Planners, LLC is your gateway to stress-free, accessible travel experiences. Whether you're planning a vacation suited to your needs or looking for advice on accessible destinations, we're here to assist you. We provide beginning to end travel planning, assistance, bookings and support, at no additional cost to you.
2. Who are CATPs?
CATPs, or Certified Accessible Travel Planners, are trained travel agent experts who specialize in planning travel experiences that cater to individuals with accessibility needs.
3. How can Accessible Travel Planners assist me with my travel needs?
We provide personalized travel planning services that consider your unique accessibility requirements. Our goal is to ensure your trip is enjoyable and barrier-free.
4. What types of travel experiences do you offer?
From city tours and cruises to nature excursions and cultural trips, we offer a wide range of travel experiences tailored to your accessibility needs.
1. What course do you offer and what does it entail?
Our comprehensive course guides you through everything you need to know to become specialized in planning travel for people of all ages and abilities, living with differing abilities and specific needs. The first time you go through it, it is a course but then it can become a guide thereafter to help you book every single trip you book thereafter! This course stands on its own as a comprehensive guide, even if you opt not to certify.
2. How can I become a Certified Accessible Travel Professional (CATP)?
Once you complete the Specialize in Accessible Travel Planning: A Complete Start Up Guide, you will then have the option to purchase the certification course. This is option can be found in the last module of the ATP course. Once you pay the fee, you will be sent login instructions for the certification course and there you will be able to complete the certification process.
3. What benefits do I get from joining the Certified Accessible Travel Planners community?
Upon successful completion of the Certification course, you will be invited to join our ATP Community. Joining our community gives you access to networking opportunities, exclusive industry insights, and continuous professional development resources. You will also be eligible for leads from our website of clients looking for your help, the opportunity to become an affiliate of ATP products (courses, communities and more!) and bonus materials and assistance in a more intimate setting of other CATPs
4. How do I sign up for courses or community access?
To join our team, click on 'Join Us' and enroll in our specialized 'Accessible Travel Planning: A Complete Guide' course. Once you complete the course, you'll have the option to earn your certification. After becoming a Certified Accessible Travel Planner, you’ll officially be part of our community!
For Travel Agents
Aspiring Accessible-focused Travel Agents
1. Can you help me start my own travel agent business?
Absolutely! If you are looking to become a remote, home based travel agent, we’ve got you covered. We will help you partner with the host agency many of us are a part of. Once you are part of the team, you will unlock special discounts and training that are exclusive to our team!
2. What kind of training programs do you offer for beginners?
We offer beginner-friendly training programs that cover everything from the basics of travel planning to specialized courses on accessible travel. The getting started process takes 28 days and we have a Master Trainer who has created a proprietary and exclusive training that will take you from zero to a fully set up agency in 28 short days and then in month two, you move on to specialization and certification in ATP.
3. Do I need any prior experience to join these programs?
No prior experience is necessary. Our courses are designed to equip you with all the knowledge and skills you need to succeed in the travel industry. Many of the people who join us in Accessible Travel Planning do so as a side hustle alongside their healthcare, rehab or education jobs but we run the gamut of people who are interested and lit up about making travel accessible to all and the best experience you can bring is a positive attitude and be coachable and excited about this one of a kind opportunity.
General Questions
1. How do I get in touch with Accessible Travel Planners?
Feel free to reach out to us via our contact page, email, or phone. Our customer service team is ready to assist you with any inquiries.
2. What is the refund policy for courses and services?
We have a strict no refund policy on courses and community purchases. We offer them at the lowest price possible to make it accessible to anyone who wants to specialize and digital products are almost always non-refundable. If you were offered a coupon code for courses, etc but failed to properly enter that code and get the discounted rate, this is also non-refundable. It is your responsibility to look over your purchase before you purchase it! The travel quote request form processing fee is also non-refundable. This is a processing fee that covers matching each traveler with the right CATP for the job. On rare occasions when we are not able to provide you with travel planning services, we will refund the $20 processing fee. Due to the unique and proprietary nature of what we do, we appreciate your understanding of this no-refund policy.
3. I purchased a course/community but now I can’t find how to log in. Can you help me?
Upon purchase of any of our products and services, an email confirmation is sent to you with login information and other important details. Please search your email, including spam and promotions folders. If you do not see it, chances are you entered your email address in incorrectly. Please fill out this form and someone will contact you during business hours to help you get access.